At Antelope, we stand behind our products and quality controls. If you are not satisfied with an Ark Naturals, Bocce’s Bakery, Diggin’ Your Dog, Every Day Naturals, My Perfect Pet, Poke’s, or Super Snouts product you purchased from one of our websites or authorized sellers in the United States, you may request a refund or replacement product within 60 days of the date of purchase.

Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law, the Satisfaction Guarantee is not available for products purchased from unauthorized sellers, including unauthorized internet sites. The Satisfaction Guarantee is also limited to original, end-user purchasers in the United States.

To submit a Satisfaction Guarantee request, please Contact Us or reach out to hello@antelopepets.com and have information available regarding where and when you purchased your product and reason for your dissatisfaction.  You may also be asked to provide proof of purchase, submit photos of your product or its packaging, mail the unused portion of your product to Antelope, or provide other information to assist Antelope in processing your request.

You must submit your Satisfaction Guarantee request within 60 days of the date of original purchase.  Please note that you are responsible for costs incurred in mailing your product and proof of purchase.

Antelope reserves the right to verify information, require a valid proof of purchase, and to deny Satisfaction Guarantee requests in its discretion in cases of suspected fraud or where Antelope concludes that the purchaser has abused the Satisfaction Guarantee.  Antelope may amend or terminate the Satisfaction Guarantee at any time without notice. 

If you have any questions regarding whether a seller is an authorized seller of our products, please contact us at hello@antelopepets.com. 

Effective: May 1, 2025